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Customer data privacy: A CX guide for 2024

Zendesk

A successful malware attack could compromise the security of customer data. Follow these best practices to prioritize the security and privacy of important customer data. Educate employees on data privacy As the saying goes, “A chain is only as strong as its weakest link.” Department of Education.

CX 52
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Hidden Costs and Compromises: What Companies Risk When Choosing a Non Compatible CRM Vendor

SugarCRM

Investing in an all-in-one Customer Relationship Management (CRM) system is crucial for businesses in today’s competitive landscape. An all-in-one CRM consolidates various aspects of customer management, including sales, marketing, and customer service, into a single integrated platform.

CRM 26
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Top 150 Global Customer Experience Thought Leaders and Influencers of 2020

SurveySensum

Industry Leader in customer experience, Blake Morgan is a Keynote Speaker, Author of two books, a Customer Experience Futurist, and a Guest Lecturer at Columbia University. Ian Golding – Customer Experience Consultant, Speaker, Author, Blogger. LinkedIn : [link]. She is also the Founder of H.E.E.L.P. Foundation.