A beginner’s guide to generative AI for business
Zendesk
NOVEMBER 3, 2023
According to the Zendesk Customer Experience Trends Report 2023 , 65 percent of business leaders believe the AI they use is becoming more natural and human-like—and it’s only going to get better. As we continue to learn more and understand the benefits of advanced AI for customer service, new generative AI applications are surfacing.
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