Business Operations Customer Service Social Media Transportation 
Hodusoft
JULY 26, 2023
Among all those results, you need to look for the best ones, which can help you provide the best customer service to your customers. Be it web chats, text messages, instant messages, or social media conversations, you can receive and reply to customer communication across all platforms from a single place.
Zendesk
NOVEMBER 3, 2023
According to the Zendesk Customer Experience Trends Report 2023 , 65 percent of business leaders believe the AI they use is becoming more natural and human-like—and it’s only going to get better. As we continue to learn more and understand the benefits of advanced AI for customer service, new generative AI applications are surfacing.
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