Business Operations, CX and Management Consulting

Top 150 Global Customer Experience Thought Leaders and Influencers of 2020

SurveySensum

JULY 14, 2020

With almost 30 years in the customer experience domain, Annette Franz, CCXP is the Founder and CEO of CX Journey Inc. She is also the 2020 CXPA Board Chair and an Advisory Board Member for CX@UCI. Augie Ray – Customer Experience Expert, Blogger, Speaker, Consultant. LinkedIn : [link] /. Website : [link]. LinkedIn : [link].

Customer Experience

Customer Experience CX E-commerce Social Media

4 Tactics to Building and Managing Customer Success with Allison Pickens

Customer Bliss

MARCH 28, 2019

In my conversation with Allison Pickens, the Chief Operating Officer at Gainsight , a customer success SaaS organization, you’ll hear how her background in strategy and management consulting, and investment banking, allowed her to thrive in her current position. Build Customer Success Internally and Externally.

Start-ups

Start-ups Management Consulting CX Engineering

Tech Customer Success

Top 150 Global Customer Experience Thought Leaders and Influencers of 2020

4 Tactics to Building and Managing Customer Success with Allison Pickens

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