CX Leaders: You’re on the Precipice of Innovation
Execs In The Know
APRIL 23, 2021
Employee research, such as the Discrete Emotions Questionnaire (DEQ), quantifies your teams’ emotions and challenges, and will help you determine when the time is right to leverage your employees for CX innovation. Once these hurdles are eliminated, teammates are well-equipped to contribute to the CX improvement mission.
93 
Let's personalize your content