12 Reasons to Invest More in Customer Experience
PeopleMetrics
OCTOBER 25, 2017
Customers hold more decision power than ever in an era where information about any company’s products and services is just a mobile search away. Where does the Voice of the Customer (VoC) land in the priorities for your company’s overall strategy? Time to set new customer experience goals. Billion in 2016 USD 13.18
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