Fonolo
MAY 12, 2020
We speak with Laura Reinhold, Member Services Manager at Credit Union of Colorado, about growing up with a ‘heart to help’, breaking down barriers for customers, and the importance of being visible to your team. What path led to where you are now at the Credit Union of Colorado? What’s your origin story?
Lightico
MAY 2, 2022
The real-time insurance product will now also be offered in Oregon, Colorado, and Virginia. Driven up Net Promoter Scores by 35%. According to the conference call, Tesla Insurance intends to be the largest insurer of Teslas in Texas by the end of 2022. Tesla wants to give 80% of its U.S.
CX Journey
AUGUST 29, 2014
Act on VoP and VoC insights This summer a report drafted for a client clearly indicated their partner channel was killing their customer satisfaction and Net Promoter scores. Leverage customer insights among your partner base to improve the customer experience and resist holding secrets.
Expert insights. Personalized for you.
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