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20 Call Center Leaders and QA Pros Reveal the #1 Problem Keeping Call Center QA & Monitoring Teams Up at Night (and How to Solve It)

Callminer

She has a command to write on call center software and new technologies used in contact centers. Lindsey Brown is the Director of Marketing and Sales at Port City Companies in Port Huron Michigan. Jack is also Founder & CEO of FM Outsource, an award-winning digital customer service outsourcing solution.