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Why Companies are Switching from Zendesk to Comm100 (and why you should do the same)

Comm100

Comm100’s high security standards and zero downtime have attracted industry leaders like Stanford University, McMaster University, Lake Michigan Credit Union, Attorney General of Texas, and Canadian Blood Services. This also includes integration with CRMs like Salesforce to improve your internal records as much as your customer interactions.

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A complete guide to improving customer service in government [with best practices & use cases]

Comm100

Employees are often left frustrated as their attempts to improve customer service in government are thwarted. However, even within this complex system, there are many ways that the public sector can improve customer experience (CX) and meet their citizens’ high service expectations. – Chapter 4.2: – Chapter 4.3: