Lumoa
APRIL 28, 2024
In This Article: Why You Need a Customer Experience (CX) Platform Platform Overview Which Platform Fits Your Needs? Security and Compliance Security and compliance are sometimes overlooked but necessary to consider to find the right platform. Which Platform Fits Your Needs?
Customer Bliss
MARCH 1, 2019
He walks us through a new approach to customer journey mapping and diagnosing new consumer behaviors. Lead Your Company to Understand the Changing Needs of Customers’ Lives. Thales also walks us through an example of a healthcare industry disruption.
SurveySensum
JULY 14, 2020
Head of Customer Experience for UL EHS, Co-Founder of CX Accelerator, and CEO of Officium Labs, Nate Brown is an ICMI Top 50 Thought Leader. He is a Customer Experience Blogger and Speaker and offers expertise in customer journey mapping, a voice of the customer programs, survey process and analysis, employee engagement, and others.
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