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Customer Experience Transformation to win “Sports Event of the Year”, With Lynn LaRocca – CB52

Customer Bliss

Lynn also oversees a lot in her role: marketing, event planning, social media, hospitality and group sales, owner relations, media relations, and more. I wanted to talk to her about crafting all these roles and experiences, and that’s just what we did. The Syracuse tie and her path onward. Be cross-collaborative.

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