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How to Leverage Technology in Hybrid and Remote Work

SugarCRM

It has reshaped how business leaders think, how staff wants to work, and customer expectations. Technology for collecting, managing, and advancing customer interactions is vital for all businesses. Ensure Your CRM Tools Are Fit for the Purpose. Capture, Manage and Analyze Customer Data.

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Adjusting CRM Strategies in the New Normal

SugarCRM

They have seen the necessity of using technology for collecting, managing, and advancing customer interactions. For example, the use of a centralized CRM solution to capture and process details has become critically important given the significant increase in work-from-home (WFH) arrangements. Make CRM a Strategic Focus.

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The Benefits of an Intelligent Customer Experience Platform

SugarCRM

In fact, many sales professionals spend a large portion of their time not selling but rather on admin tasks like data entry. Businesses that take the time to analyze customer data have an important advantage over their competitors. Consolidate the data into a single data model.