CRM, Customer Experience, Ohio and Technology

Call Center, Contact Center and Customer Experience Events – April 2018

Taylor Reach Group

MARCH 26, 2018

At Taylor Reach Group, we have compiled a list with hundreds of expos, conferences and summits focused on the Call Center, Contact Center and/or Customer Experience. SOCAP Ohio Chapter – B2C Text Messaging Summit April 5, Columbus, OH. Customer Contact East: a Frost and Sullivan Executive Exchange April 8 – 11, Marco Island, FL.

Contact Center

Contact Center Artificial Intelligence Customer Experience CEM

Mid-Market Companies – Big Enough to Matter But Small Enough to Care

SugarCRM

SEPTEMBER 24, 2021

But the real customer experience (CX) fun, in my opinion, is with mid-market companies. Mid-market companies understand that winning is about mixing a killer product or service with an effortless, high-definition customer experience. What is a mid-market company? Let’s describe the mid-market a bit further.

CRM

CRM Start-ups CX Sales

Tech Customer Success

Call Center, Contact Center and Customer Experience Events – April 2018

Mid-Market Companies – Big Enough to Matter But Small Enough to Care

Webinars

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