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8 Ways Modern CRM is Reshaping The Manufacturing Industry

SugarCRM

The manufacturing sector is not only riding but embracing this new age wave of digital transformation. Customer relationship management (CRM) solutions serve as a hub of this transformation and help organizations turn transformation investments into revenue. Top 8 Ways Manufacturers are Using CRM to Revolutionize Their Industry 1.

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Manufacturing Business Face Sales Challenges – Here’s How to Solve Many of Them

SugarCRM

If you’ve read our recent piece on emerging trends in manufacturing you’re familiar with learned how businesses are leveraging these trends to drive sales. This post looks at the sector through a different lens, discussing some of the key obstacles modern manufacturing businesses face on a daily basis.

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How Casabaca Toyota Leveraged Digital Transformation to Drive Customer Experience

SugarCRM

This has led today’s automotive manufacturers and service providers to prioritize digital transformations in order to connect with their customers where they are in order to deliver the best possible experience. CRM manager, Casabaca Toyota. CRM manager, Casabaca Toyota. Download the full case study here.

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How Exemplis Commits to Company Culture and CX Improvement

Customer Bliss

How do you get an invoice? Additionally, Aurelia noticed a CRM system wasn’t in place. She shares that she started looking at the customer processes; what was the website experience like? How do you place an order? After assessing these experiences, she created the first draft of a customer journey. ”

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