CRM, NPS, Predictive Analytics and Unstructured Data

Contact Center Technology Stack: The (Immediate) Transformation You Need?

Ameyo Callversations

APRIL 21, 2022

Brands should focus on their CSATs and NPS scores and use Tech wherever necessary to improve these metrics. The precious calls with the customers provide the purest data and feedback about your customer. This integration enables them to collect data in real-time. This data can help analyze and finetune customer preferences.

Contact Center

Contact Center Technology Technology Unstructured Data

Building a better Social Suite: 12 features that fuel your enterprise-wide social media strategy

Sprinklr

OCTOBER 20, 2021

Monitor and analyze results with visual insights that help you aggregate millions of data points in one place. Surface actionable insights across billions of data-points by using industry-leading AI for unstructured data. Brands are awash in an ocean of unstructured data. Measure and optimize your strategy.

Social Media

Social Media Unstructured Data CXM Social Listening

Tech Customer Success

Contact Center Technology Stack: The (Immediate) Transformation You Need?

Building a better Social Suite: 12 features that fuel your enterprise-wide social media strategy

Webinars

Stay Connected