4 Gold CX Metrics for CX Leaders
ClearAction
DECEMBER 5, 2023
When you data mine CX insights and inspire managers to use it for every growth effort , you’ll see much higher performance in these growth metrics: CX-Inspired Growth leads to Right the First Time. Right the First Time leads to Freed-up Resources, Freed-up Customers, and Lower Customer Retention Costs (Customer Health Score).
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