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3 Reasons Your Retention Investment May Not Be Working

VOZIQ

Customer retention has assumed greater importance for recurring revenue businesses today. Traditional retention approaches are proving ineffective against customer churn today. It’s mainly because customers are only growing stronger by the day with the availability of information and choices. Actions not scaling.

ML 40
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3 Reasons Your Retention Investment May Not Be Working

VOZIQ

Customer retention has assumed greater importance for recurring revenue businesses today. Traditional retention approaches are proving ineffective against customer churn today. It’s mainly because customers are only growing stronger by the day with the availability of information and choices. Actions not scaling.

ML 40
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Customer Intelligence – May Edition

VOZIQ

How Machine Learning Can Improve the Customer Experience While businesses have their focus on how advanced and impressive the core technology is, it distracts from focusing intensely on its tangible value proposition — the precise ways in which it can render business processes more effective.

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Customer Intelligence – May Edition

VOZIQ

How Machine Learning Can Improve the Customer Experience While businesses have their focus on how advanced and impressive the core technology is, it distracts from focusing intensely on its tangible value proposition — the precise ways in which it can render business processes more effective.