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Drive revenue during an economic downturn

Zendesk

If your CX team isn’t leveraging customer data to create more personalized conversations, they’re missing out on an opportunity. When companies provide exceptional CX, it can be an engine for growth. Agents who are provided with context that a support platform provides are better able to resolve customer questions quickly.

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5 Ways Multi-Tenant PBX Software Can Improve Your ISP Business

Hodusoft

The launch of 5G technology, the rise of mobile apps, the popularity of social media and instant messaging, and many more factors increased internet consumption by leaps and bounds. With multi-branch operations, the ISP needs to ensure seamless services for its customers and connectivity between locations.