Customer Experience Management Customer Retention Customer Survey Healthcare 
SurveySensum
OCTOBER 17, 2023
Ultimately, all these limitations and issues drove her to seek more customer-friendly financial alternatives, leaving the NBFC with a lost opportunity and a dissatisfied former client.’ Sarah’s disappointing experience is not an isolated episode. Medallia Another great customer feedback software for NBFCs is Medallia.
SurveySensum
APRIL 5, 2022
Organizations that are very particular about understanding their customers’ journey at multiple touchpoints and wish to deliver an end-to-end customer experience end up looking for the best alternative to SurveyMonkey. . Contact the sales team to get customized quotes. Cons: Not suitable for low traffic websites.
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