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Top 15 NBFC Customer Feedback Tools for Effective Feedback Management

SurveySensum

OCTOBER 17, 2023

Not only does it allow users to create NPS, CES, and CSAT surveys but also takes a step beyond with CSI and SSI, Onboarding, Feature Prioritization, Merchant Satisfaction, and other surveys as per the industries – Retail, B2B, SaaS, FinTech, Automotive, and Healthcare. It specializes in customer experience management.

Customer Feedback 52
Customer Feedback NPS Actionable Insights Sentiment Analysis 52
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10 Best SurveyMonkey Alternatives & Competitors [2022]

SurveySensum

APRIL 5, 2022

Organizations that are very particular about understanding their customers’ journey at multiple touchpoints and wish to deliver an end-to-end customer experience end up looking for the best alternative to SurveyMonkey. . Contact the sales team to get customized quotes. Cons: Not suitable for low traffic websites.

NPS 52
NPS Sentiment Analysis Start-ups Customer Feedback 52
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