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B2B Customer Experience Governance

ClearAction

Accounts receivable managers are communicating with customers to arrange and collect payments for products and services provided. There may be several other groups in your company who are interfacing with or directly addressing needs of customers. Make these managers your allies in your enterprise’s CX excellence quest.

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Top 150 Global Customer Experience Thought Leaders and Influencers of 2020

SurveySensum

He has 25 years of experience on the leading edge of digital transformation, social, and marketing strategy and has previously worked at American Express, Prudential Financial, USAA, and Forrester Research in senior roles. Chad Horenfeldt – Director of Customer Success at Kustomer. LinkedIn : [link] /. Website : [link].