PeopleMetrics

JANUARY 18, 2022

Plus, individualized feedback allows you to quickly step in to correct any issues that customers have experienced and that have affected their perception of your business. As you research customer satisfaction tools, there are a few essentials to keep in mind: Industry-specific features. Pharmaceuticals and biotech.

Customer Satisfaction 62

Customer Satisfaction Pharmaceutical Net Promoter Score Customer Feedback 62

PeopleMetrics

JANUARY 28, 2021

Sanjeev, who is a long-term time employee at PeopleMetrics and now is at our sister company, Reason Research that broke off from PeopleMetrics five or six years ago and does custom market research work and pharmaceutical industry. and I've said that the customer experience world has become more and more technology-driven.

CX 62

CX Pharmaceutical Start-ups Text Analytics 62

SurveySensum

JULY 14, 2020

With over 20 years’ of extensive work experience across the Big 4 Assurance & Consulting Companies, plus Two Major Telecom companies in Indonesia, Rudy Dalimunthe is currently working with Indonesia’s #1 E-Commerce company, Tokopedia. Kia Abbott – CCXP and Customer Experience Manager at Cape Union Mart Group.

Customer Experience 132

Customer Experience CX E-commerce Social Media 132