The Challenge of the B2B Customer Experience Maturity Model? The CX Major Pillars for Your Organization Growth
ECXO
MARCH 21, 2023
Starting with CX: Identify your company’s current CX maturity level: Assessing your company’s level of maturity is the first step. This can be done by analysing your customer feedback with data, voice of customer, customer retention, and sales growth. You can also support and donate to The Lab.
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