Customer Experience, Customer Service, Direct Marketing and New York

From SugarConnection Boston: How 4 Leading Brands are Excelling at CX

SugarCRM

SEPTEMBER 26, 2019

Our mid-morning panel session was packed with best practices and valuable ideas from Cireson, The New York Times , Star2Star Communications and CE Power. The unified communications company wanted to get as much as possible out of its customer experience platform. Joe Cora, Engineering Manager at The New York Times.

CX Engineering Direct Marketing Gaming

How Has CX Evolved and How Should it Impact Your Company’s Growth and Leadership?

Customer Bliss

AUGUST 3, 2018

In this episode, we talk about the evolution of both customer experience as a holistic experience and of the chief experience officer and chief customer officer roles over the past few decades. 7 Customer Experience Insights You Can Apply to Your Organization. Social media has ushered in urgency.

CX Social Media NPS Customer Loyalty

Tech Customer Success

From SugarConnection Boston: How 4 Leading Brands are Excelling at CX

How Has CX Evolved and How Should it Impact Your Company’s Growth and Leadership?

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