Customer Experience CX Transformation Finance Invoicing 
Lumoa
MAY 21, 2018
Who in an organization should own the customer experience? The truth is, large part of the organization does indeed influence customer experience. Most of the functions in an organization have something to do in improving the customer experience. Organizational roles in customer experience management.
Lumoa
MAY 21, 2018
What roles should own the customer experience in an organization? The truth is, large part of the organization does indeed influence customer experience. Most of the functions in an organization have something to do in improving the customer experience. Organizational roles in customer experience management.
Expert insights. Personalized for you.
130 
Let's personalize your content