Customer Experience, CXM and Outlook

The Future of Customer Experience Calls Urgently for a Significant Shift

ClearAction

OCTOBER 1, 2018

The Future of Customer Experience Calls Urgently for a Significant Shift Lynn Hunsaker. The future of customer experience (CX) is sure to be influenced by artificial intelligence, digitalization, the sharing economy, generational preferences, cross-pollinated expectations and much more. Here’s why: CXM Status Quo.

CXM

CXM VOC Customer Experience Artificial Intelligence

CX Inspiration – A Q&A with Nate Brown, Co-Founder of CX Accelerator

Comm100

APRIL 26, 2020

Fast-forward today, and the concept of customer experience (CX) has taken on a far larger meaning and importance within almost every industry. In fact, according to Forrester , 72% of businesses say that improving the customer experience is their number one priority. Check out the interview below. Why is this?

CX Unstructured Data CXM Real Estate

Tech Customer Success

The Future of Customer Experience Calls Urgently for a Significant Shift

CX Inspiration – A Q&A with Nate Brown, Co-Founder of CX Accelerator

Webinars

Stay Connected