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Contact Center and CX Expos Conferences and Summits – June 2018

Taylor Reach Group

MAY 24, 2018

At Taylor Reach Group, we have compiled a list with hundreds of expos, conferences and summits focused on the Call Center, Contact Center and/or Customer Experience. See a lineup of leading retail experts in analytics, data science, data mining, eCommerce & marketing optimization for 2018.

Contact Center 48
Contact Center CX Healthcare Social Media 48
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Understanding the Cost of Not Doing (the Right) Personas

CX Journey

DECEMBER 10, 2015

Once you’ve got the data, you can start to put a whole image together of your customers and begin creating accurate, insightful customer personas. Other data-gathering activities such as data mining, social media usage, etc.

Data Mining 45
Data Mining Customer Journey Map Entertainment Social Media 45
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