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How Customer Experience is shaping during COVID-19 with ‘New Normal’

SurveySensum

MAY 20, 2020

After speaking to some marketing experts, and gaining their insights on the evolution of marketing strategies due to COVID-19, here are some points that gauge the impact of COVID-19 on customer engagement. How will COVID-19 affect Customer Experience? This situation should be taken as an opportunity to build brand equity.

Social Media 52
Social Media Customer Experience Healthcare Non-Profits 52
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Digital Transformation: What is it? 10 Successful Big Brand Examples

Aquire

SEPTEMBER 21, 2021

Industries from insurance to real estate feel the benefit of implementing digital transformation. United Airlines meets customers wherever they are. This was a massive plus for customer experience. . Making the user journey simpler with routing has had a real impact on customer experience.

Artificial Intelligence 145
Artificial Intelligence Real Estate Innovation Start-ups 145
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