Remove Customer Experience Remove North Carolina Remove Social Media Remove Technology
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Must-see education sessions at X4 2020

Qualtrics

Get hands on with the technology. Dr. Brian Galla from the University of Pittsburgh will share key insights from his work on social media and self-control in the classroom. Join industry visionary Bruce Temkin to explore the Human Experience Cycle (HxC) and how it impacts every part of our lives. What’s new in XM?

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Why Customer Relations Are Vital to Your Business

Help Scout

It was one of the best customer service relationships of my life. Even nine years after I’ve graduated, every time I go back to my alma mater in North Carolina, I beeline to Summit. It may seem that the days of these human moments — and long-lasting customer relationships — are a thing of the past.