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Want to Improve the Patient Experience? Stop Sending Bad Surveys

InteractionMetrics

You would also expect doctors’ offices, clinics, and hospitals to use multiple methods to gather a full range of insights about the quality of the patient experience. Modern companies should streamline their customer feedback and link customer information to their surveys. Patient Listening Matters.

article thumbnail

Want to Improve the Patient Experience? Stop Sending Bad Surveys

InteractionMetrics

You would also expect doctors’ offices, clinics, and hospitals to use multiple methods to gather a full range of insights about the quality of the patient experience. Modern companies should streamline their customer feedback and link customer information to their surveys. Patient Listening Matters.