Remove Customer Feedback Remove Mystery Shopper Remove Retail Remove Start-ups
article thumbnail

List of the 20 MOST Common Survey Flaws

InteractionMetrics

Essentially, my rep is pushing for the answers he wants his higher ups to see. I also explored how Alaska Airlines is pestering its customers with surveys that extend to 94 (!) Moreover, in 2016, we conducted a study of the surveys issued by the nations’ largest retailers. Let’s get started! Bad Data from the Start.

article thumbnail

List of the 20 MOST Common Survey Flaws

InteractionMetrics

Essentially, my rep is pushing for the answers he wants his higher ups to see. I also explored how Alaska Airlines is pestering its customers with surveys that extend to 94 (!) Moreover, in 2016, we conducted a study of the surveys issued by the nations’ largest retailers. Let’s get started! Bad Data from the Start.