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A to Z Guide to Customer Experience Definitions and Terms (Updated)

Lumoa

By leveraging customer experience design, businesses can create customer experiences that drive customer loyalty and business growth. Successful brands focus on developing a seamless experience that ensures each touchpoint interconnects and contributes to the overall journey.”

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Customer Experience Strategy: An A to Z Glossary

Lumoa

More on customer experience if you're curious: how to define customer experience at your company, complete guide: how to improve customer experience , 19 definitions of CX by CX thought leaders and experts, " The Value of Customer Experience, Quantified " by Peter Kriss for HBR.

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A to Z Guide to Customer Experience Definitions and Terms

Lumoa

More on customer experience if you're curious: how to define customer experience at your company, complete guide: how to improve customer experience , 19 definitions of CX by CX thought leaders and experts, " The Value of Customer Experience, Quantified " by Peter Kriss for HBR.