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Customer experience, whose business is it?

Lumoa

Customer-experience leaders gain rapid insights to build customer loyalty and make employees happier armed with advanced analytics. source ) No wonder, customer experience is the engine of growth in 2018. Finance You might ask "How could a finance department influence customer experience?"

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Customer experience, whose business is it?

Lumoa

Customer-experience leaders gain rapid insights to build customer loyalty and make employees happier armed with advanced analytics. source ) No wonder, customer experience is the engine of growth in 2018. Finance You might ask "How could a finance department influence customer experience?"

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Top 150 Global Customer Experience Thought Leaders and Influencers of 2020

SurveySensum

He successfully led and brought his companies in successful CX transformation and has won many awards in customer engagement & customer experience management areas. He is a man on a mission to create CX awareness in South Asia and the Middle East region particularly in Asia & Beyond, for the last 10 years.