We Asked 30 CX Influencers if They Would Recommend the Net Promoter System
Lumoa
APRIL 24, 2018
NPS can provide clarity on the status of CX efforts, but the voice of the customer lights the way to improved customer journeys." Chip Bell Customer Loyalty Keynote Speaker, Trainer, Author. It think NPS has done a great job of elevating the topic of customer loyalty to C-suite conversations. linkedin Why?
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