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11 Books Frontline Customer Success Managers Should Read Right Now

ClientSuccess

AUGUST 24, 2018

From : Sam Feil , Customer Success Manager. Location : American Fork, Utah. Extreme Ownership , as applied to customer success, means always owning our book of business as the quarterback of the relationship regardless of the outcome. From : Vic Kasoff , Director of Customer Experience. Company : Grow.

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Hospitality Hospitality Customer Relationship Management Innovation 40
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