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Digital Transformation: What is it? 10 Successful Big Brand Examples

Aquire

Industries from insurance to real estate feel the benefit of implementing digital transformation. United Airlines meets customers wherever they are. Agent on Demand has served thousands of passengers and proved a real boon to United’s customer satisfaction scores. 10 Examples of digital transformation.

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How Customer Experience is shaping during COVID-19 with ‘New Normal’

SurveySensum

Anticipate Customer Needs: As people are staying in, the time spent on their mobile devices, and online platforms is already on the rise. They are spending hours on streaming platforms for entertainment, social media to connect with the outside world, e-commerce portals for shopping, delivery apps for food, and so on.