How General Motors is Embedding Customer Experience, with Dave Mingle – CB013
Customer Bliss
JULY 12, 2016
In this position, he formed and chaired the organization’s Customer Experience Program Management Office, which coordinated and provided governance for customer-related activities across all of Nissan’s business functions. Embedding Customer Experience: The Year One Strategy. ’ What did Dave do? Why does it matter?
0 
Let's personalize your content