How Has CX Evolved and How Should it Impact Your Company’s Growth and Leadership?
Customer Bliss
AUGUST 3, 2018
Proving there’s a growth strategy is a fundamental portion of leading customer experience work. - @rgmarkey #CX #CustExp Click To Tweet. Rob shares some responses from leaders who were at an NPS Loyalty Forum event (I was in attendance as well), where Rob asked the same question. What Do You Know Now That You Wish You Knew Then?
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