CX Transformation Hospitality Innovation Voice of the Customer 
Execs In The Know
MARCH 9, 2023
We’re back from an exciting, action-packed three days at Customer Response Summit (CRS) in Austin, TX, where we were Creating Moments That Matter with the Execs In The Know community. Because happier teams equal happier customers. This powerhouse panel dug its heels into that question — among many others.
SurveySensum
JULY 14, 2020
He has 25 years of experience on the leading edge of digital transformation, social, and marketing strategy and has previously worked at American Express, Prudential Financial, USAA, and Forrester Research in senior roles. Chad Horenfeldt – Director of Customer Success at Kustomer. LinkedIn : [link] /. Website : [link].
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