Bring People Back to the Core of CX Work: Make Mom Proud Resources
Customer Bliss
JULY 6, 2018
“An actionable, smart, and fun book everyone in hospitality should read. What Does a Great CXM Culture Look Like? Thankfully, there are plenty of tactics and strategies you can implement to make CXM a part of your organization’s culture. My latest book, Would You Do That To Your Mother?
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