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How to Develop Your AI Strategy Today as a Customer Experience Leader

Experience Investigators

Unfortunately, this is somewhat true: AI will replace some work , primarily in fields that involve repetitive data entry tasks or large volumes of data analysis. Predictive Analytics and Sentiment Analysis : AI algorithms can sift through vast amounts of customer data.

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5 Ways to Bridge Your Operational Gaps with Technology as IT Needs Grow

SugarCRM

For example, you can use AI to analyze the customer data you already have to identify key trends and patterns. You can also use AI to automate routine tasks, such as customer data entry or document processing, which then frees up your employees’ time for more important work.

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article thumbnail

5 Ways to Bridge Your Operational Gaps with Technology as IT Needs Grow

SugarCRM

For example, you can use AI to analyze the customer data you already have to identify key trends and patterns. You can also use AI to automate routine tasks, such as customer data entry or document processing, which then frees up your employees’ time for more important work.

article thumbnail

5 Ways to Bridge Your Operational Gaps with Technology as IT Needs Grow

SugarCRM

For example, you can use AI to analyze the customer data you already have to identify key trends and patterns. You can also use AI to automate routine tasks, such as customer data entry or document processing, which then frees up your employees’ time for more important work.