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CX Growth in Strategic Plans

ClearAction

After all, the programs and departments associated with CX are making up for what wasn’t delivered , but was expected. Brand integrity gaps are the window to huge growth potential : Convert Costs : almost everything you’re doing to make up for something that went wrong is reversible. for each group’s own report.

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The Future of Marketing: Automation and Predictive Analytics

SugarCRM

As it advances, we need to make sure we’re up to date with the latest trends and developments. By combining techniques from data mining, statistics and machine learning, marketing automation platforms—such as our very own Sugar Market—allow organizations to parse and find meaning in large amounts of customer data.