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CX Growth in Strategic Plans

ClearAction

That’s determined by cutting the data from your relationship survey (or via data mining from Support comments, etc.) Strengthen success by data-mining to guide each growth effort from the start, not as an afterthought. for each group’s own report. This is e-consulting. far more value than “training”.

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The Future of Marketing: Automation and Predictive Analytics

SugarCRM

By combining techniques from data mining, statistics and machine learning, marketing automation platforms—such as our very own Sugar Market—allow organizations to parse and find meaning in large amounts of customer data. And with more and more businesses using some form of automation, it’s not going away soon.