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Uniphore Collaborates with Cisco to Enable Better Customer Experiences

Uniphore

In addition to joining Cisco’s SolutionsPlus Program, the companies continue their work on developing new capabilities in AI, conversational automation, and real-time call and sentiment analysis. The investment supports the development of new capabilities in AI, conversational automation, and real-time call and sentiment analysis.

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Forecasting the Future: BPO Trends of 2024

Execs In The Know

Hyper-Automation is Revolutionizing BPO Operations Hyper-automation takes automation a step further by integrating multiple advanced technologies and platforms, such as artificial intelligence (AI), machine learning (ML), and robotic process automation (RPA), to optimize as many business processes as possible across a company.

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Qualtrics vs. SurveyMonkey vs. SurveySensum: Which one to choose?

SurveySensum

The solution works best for industries like Education, Healthcare, Technology, Retail, Financial Services, B2B, Travel, Hospitality, etc. . 5 – Text & Sentiment Analysis. Text & Sentiment Analysis is one of the most sought-after features of survey platforms. with the help of AI and ML.