Engineering, Predictive Analytics, Social Listening and Social Media

Building a better Social Suite: 12 features that fuel your enterprise-wide social media strategy

Sprinklr

OCTOBER 20, 2021

When you think about your brand’s social media strategy, what comes to mind? Is it about listening to what your customers are saying about your brand on social media? Social media is now ubiquitous to the customer experience. Social suites platforms are designed just for this purpose.

Social Media

Social Media Unstructured Data CXM Social Listening

Top 14 Ways to Build an Effective Customer Experience Strategy

Aquire

SEPTEMBER 18, 2021

Reverse-engineer the experience you want to deliver. Three design tips for creating a great customer experience: Create a consistent brand experience across channels – your website, apps, email, and social media channels. Practice social listening. Reduce churn with predictive analytics.

Customer Experience

Customer Experience Social Media AI Predictive Analytics

Tech Customer Success

Building a better Social Suite: 12 features that fuel your enterprise-wide social media strategy

Top 14 Ways to Build an Effective Customer Experience Strategy

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