Engineering, Predictive Analytics and Social Listening

Building a better Social Suite: 12 features that fuel your enterprise-wide social media strategy

Sprinklr

OCTOBER 20, 2021

Social suites platforms are designed just for this purpose. An omni-channel social listening strategy is the fuel that makes your customer experience engine run. Learn more about Sprinklr’s AI-powered social listening tool. On social media, the answer is a resounding yes.

Social Media

Social Media Unstructured Data CXM Social Listening

Top 14 Ways to Build an Effective Customer Experience Strategy

Aquire

SEPTEMBER 18, 2021

Reverse-engineer the experience you want to deliver. Practice social listening. Social media is where customers are usually the most honest and vocal. Reduce churn with predictive analytics. What gaps exist between customer expectation and actual experiences? This approach could work for your company, too.

Customer Experience

Customer Experience Social Media AI Predictive Analytics

Tech Customer Success

Building a better Social Suite: 12 features that fuel your enterprise-wide social media strategy

Top 14 Ways to Build an Effective Customer Experience Strategy

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