AI, Engineering, Predictive Analytics and Social Listening

Building a better Social Suite: 12 features that fuel your enterprise-wide social media strategy

Sprinklr

OCTOBER 20, 2021

Social suites platforms are designed just for this purpose. An omni-channel social listening strategy is the fuel that makes your customer experience engine run. Surface actionable insights across billions of data-points by using industry-leading AI for unstructured data. Streamline customer engagement.

Social Media

Social Media Unstructured Data CXM Social Listening

Top 14 Ways to Build an Effective Customer Experience Strategy

Aquire

SEPTEMBER 18, 2021

Reverse-engineer the experience you want to deliver. Practice social listening. Social media is where customers are usually the most honest and vocal. Apply AI technology. This experience can be enhanced by AI tech. Reduce churn with predictive analytics. Research your competitors.

Customer Experience

Customer Experience Social Media AI Predictive Analytics

Tech Customer Success

Building a better Social Suite: 12 features that fuel your enterprise-wide social media strategy

Top 14 Ways to Build an Effective Customer Experience Strategy

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