Companies Scramble to Report on COVID-19 Business Impact
Customer Experience Matrix
APRIL 1, 2020
has packaged its in-store data in a COVID-19 Retail Impac t tracker, which not surprisingly shows an end to traffic at shuttered entertainment and clothing outlets, near-total drop at restaurants, and mixed results for grocery stores and pharmacies. Food, healthcare, and, yes, toilet paper were high on their shopping lists.
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