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Quantum CX: Exploring the Fascinating Connection Between Quantum Physics and Customer Experience

ECXO

APRIL 10, 2024

The undeniable correlation between Quantum Physics and CX Apart from the entertaining analogies I have described between quantum physics and customer experience, there is a direct connection. This is evident in the power of online reviews, social media shares, and word-of-mouth recommendations.

CX 109
CX Customer Experience Social Media Sentiment Analysis 109
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Creepy vs. Cool: 8 Examples of CX Personalization We Can Learn From

Aquire

OCTOBER 26, 2021

Whatever the reason, personalization makes sense: retail giants like Amazon and entertainment companies like Netflix have even built recommendation algorithms into their very value proposition. B2C technology companies knock it out the park with this type of personalization. Recommendations from Netflix. The curated. The customized.

CX 52
CX Artificial Intelligence Entertainment Retail 52
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