7 Customer Success Mentors Share Ways to Improve “Customer Success as a Culture”
ClientSuccess
SEPTEMBER 24, 2019
Let’s get started! I’ve also worked toward greater utilization of a reference program where we set up satisfied customers with potential prospects, which often results in a new sale. What’s keeping them up at night? To get more specific, we’ve actually created a shared strategy around NPS. What’s working for them?
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